Privacy

The question helper on this site is run by Syndai. You can ask it in any language. The notice below, which is only available in English, explains how it handles your questions.

If we have turned on this site's AI assistant, the questions you type into it, with the conversation so far, are sent to an AI model provider through Syndai and its AI routing service, only to answer them from this website's own pages and its help notes. The assistant says it is an AI and can be wrong. Once you send a message, Syndai keeps the conversation for us, linked to a random key in a cookie on your browser (see our Cookie Notice), for 90 days after its last message, so you can come back to it and read our replies; you can delete it at any time from the chat. We see a conversation only if you or the assistant pass it to us; then we can reply in it, and an AI model provider may translate it and our replies. While you wait for our reply, you can also leave your email address in the chat: Syndai keeps it with the conversation only to email you our replies, which it sends from a syndai.io address through its email provider Cloudflare, and we don't see it. If you answer one of those emails, Syndai receives it through Cloudflare and adds the new text of your reply, without the quoted earlier mail, to the conversation, where it is kept and deleted with the conversation and may be translated like the rest; attachments are not kept. We may also answer by email, and you never see our email address. Syndai keeps each question, with email addresses, phone numbers and links removed, and whether it was answered, for up to 90 days, not linked to you. Syndai may use, with an AI model provider, visitors' conversations and our replies, without names or email addresses, to check whether this site now answers what visitors ask and to write its help notes, and our replies may appear, without names, in this site's help.